Privacy policy

Pixakova (ABN 89 989 563 650) respects your privacy. This policy explains what personal information we collect, why, and how we look after it. We aim to handle personal information in line with the Australian Privacy Principles.

What we collect

• Details you give us through our enquiry form or by email or phone, such as your name, email address, phone number, business name and website.
• Information you share about your project.
• Basic, anonymous website usage data, such as pages visited, if analytics is enabled.

How we use it

• To reply to your enquiry and prepare a quote.
• To deliver and support the services you engage us for.
• To send invoices and keep business records.

We don't sell your information or add you to marketing lists without your consent.

Who we share it with

We use trusted service providers to run our business, such as our website host, form provider, email and accounting software. They only receive what they need to provide their service. Some of these providers may store data outside Australia.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete it when we no longer need it.

Access and corrections

You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing hello@pixakova.com.

Questions or complaints

Email hello@pixakova.com and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.